Breakage Inquiries
We try our best to ensure that all items arrive to their new homes safely, unfortunately we do lose a few pieces every year to breakage. If you have received a piece of pottery or other item that is broken, please fill out the form below within 3 days of it arriving.
Once our team has reviewed your submission, we will reach out to let you know when to expect a replacement or refund. Unfortunately, shipping expenses cannot be refunded.
We do not accept any inquiries for broken pottery without an order number or verification of proof of purchase.
Once our team has reviewed your submission, we will reach out to let you know when to expect a replacement or refund. Unfortunately, shipping expenses cannot be refunded.
We do not accept any inquiries for broken pottery without an order number or verification of proof of purchase.